I intend to build a new course on IT service management which should be freely available and re-usable for colleagues. I am sharing the full planning documents and later on the results - the (future) course is intended to be developed as OER using a creative commons license (for non commercial purposes). Would you be interested in joining a collaborative course development? This document describes the initial idea and planning phase. A second document will contain the detailed course planning: In other words: I would like to build on existing OER and your expertise - in turn I will provide all the materials to be developed as well as experiences, feedback and hopefully new ideas.

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